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Can I log into Sarbacane applications on multiple computers?
Can I log into Sarbacane applications on multiple computers?
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This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.
You cannot log in to your account with the same credentials on multiple computers or devices simultaneously. Sharing credentials poses a significant risk: the logged-in user may be logged out, potentially resulting in the loss of content being edited.
For security reasons, each user must have their own credentials to log in simultaneously to the same account. Additionally, each user must be assigned their own licenses to use Sarbacane Suite applications.
This means that if multiple users want to access Sarbacane applications from multiple computers, each must log in separately on each device using their own credentials and possess their own licenses for the desired applications.
To avoid any inconvenience, you can independently purchase individual licenses on the Sarbacane Store.
Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
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