¿Qué es el tratamiento de datos?

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Este centro de ayuda está dedicado a la nueva versión de nuestro software: Sarbacane Suite. Si usted es usuario de la versión anterior, Sarbacane Sunrise, puede encontrar aquí el centro de ayuda asociado a esta versión del software. La actualización de su cuenta a Sarbacane Suite le será propuesta en breve por nuestros equipos.

Data processing of personal data encompasses any operation or series of operations involving personal data, regardless of the means used.

These operations include collection, recording, organization, storage, adaptation, alteration, retrieval, consultation, use, transmission by communication, or dissemination, as well as any other method of making data available or alignment.

It's important to note that the processing of personal data is not limited to computerized methods; it also extends to paper files, which must be protected in the same way.

Each data processing operation must have a defined purpose, a previously established objective before the collection and use of data. Individuals affected by the processing of their data must be transparently informed about how their data is being used.

Examples of data processing:

  • Managing subscribers to your newsletter: collecting and managing personal information of newsletter subscribers.
  • Handling unsubscribe requests: processing requests for unsubscribing and updating lists accordingly.
  • Collecting data via a form: when a user fills out a form, the personal data they provide, such as name, email address, or other specific information, is collected.
  • Processing requests via a chatbot: a chatbot can collect personal information when interacting with users, for example, by requesting the visitor's email address.

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