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Updating my account from Sarbacane Sunrise to Sarbacane Suite
Is the update of my account to Sarbacane Suite permanent?
Is the update of my account to Sarbacane Suite permanent?
Information
This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.
Yes, it is. As major changes have been made to the data structure between Sarbacane Sunrise (or any previous version) and Sarbacane Suite, there is no going back.
Rest assured, you'll find all the content and functions you've always had access to. You'll even have access to brand-new features that you're free to try out until your renewal date.
However, as the interface has been completely redesigned, we invite you to inform the users connected to your account of the update, and encourage them to familiarize themselves with it quickly and discover the new features available.
Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
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