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Updating my account from Sarbacane Sunrise to Sarbacane Suite
Is the update of my account to Sarbacane Suite permanent?
Is the update of my account to Sarbacane Suite permanent?
Information
This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
Yes, it is. As major changes have been made to the data structure between Sarbacane Sunrise (or any previous version) and Sarbacane Suite, there is no going back.
Rest assured, you'll find all the content and functions you've always had access to. You'll even have access to brand-new features that you're free to try out until your renewal date.
However, as the interface has been completely redesigned, we invite you to inform the users connected to your account of the update, and encourage them to familiarize themselves with it quickly and discover the new features available.
Do you need help using Sarbacane?Do you need help using Sarbacane?
Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.
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