Email prospecting
Sarbacane Engage Settings
Sarbacane Engage: How to synchronize an email address?
Sarbacane Engage: How to synchronize an email address?
Information
This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
Integrating your email address into Sarbacane Engage is essential to ensure effective communication with your prospects. Learn how to sync your email address with your account to automatically manage responses from your prospects and avoid sending future scheduled emails.
Available Synchronization Methods
Depending on your email provider and setup, there are several options for syncing your email address with Sarbacane Engage. Here is a list of available methods:
- Gmail / Gsuite synchronization
- Exchange / Outlook synchronization
- OVH synchronization
- Gandi synchronization
- SMTP / IMAP synchronization
Note: When synchronizing, avoid using an email address that represents an alias or a forwarding address. This could result in the failure of your prospects' responses to appear in your Sarbacane Engage inbox while continuing to send scheduled emails to these prospects.
Steps to Sync Your Email Address
- Follow the instructions specific to your email provider by consulting the dedicated article.
- If a dropdown menu appears to select the sending box, make sure to choose the correct sending box.
- Click "Select this sending box" and then "Save".
Syncing your email address with Sarbacane Engage optimizes the management of your communications with your prospects.
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