Groups divide the Users of a Sarbacane account and determine who they share their resources with (campaigns, lists, templates, forms, pages). You create and manage them in Manage users, Groups tab. Each User belongs to a single group. The Owner and Administrators do not belong to any group: they see all the account's resources.
Note: the first time you log in, a default group already contains all your users.
Be the owner or an administrator of the account.
At the top right of the screen, click your avatar.
In the left menu, click Manage users.
Open the Groups tab.
On the first card, on the left, click Create a group.
In Group name, enter the name of the group.
Click the confirmation icon (the ✓ check mark).
On the group's card, click Manage.
In the Users tab, click Add a user, then choose the person in the list.
At the bottom of the page, click Apply my selection.
On the group's card, click Manage.
To the right of the group name, click the pencil icon, then enter the new name.
At the bottom of the page, click Apply my selection.
At the top right of the group's card, click ⋯, then Remove.
In Transfer group members to, choose the group that will take in its members.
Caution: deleting the group is permanent. Its members and data are transferred to the chosen group. The users' accounts are not deleted: they access the resources shared with their new group and keep the rights already granted by an administrator.
Click Confirm.
In the Groups tab, each group's card shows its name, the number of users and their initials.
A group cannot be deleted if it is the last group in the account. First create another group to take in its members.
This is normal. The Owner and Administrators are not attached to any group.
On the group's card, click Manage, then open the Usage tab. See How to limit the consumption of email and SMS credits for a group of users?
