Email prospecting
Prospecting Blacklist
Sarbacane Engage: How to add a contact to your prospecting blacklist from their contact card?
Sarbacane Engage: How to add a contact to your prospecting blacklist from their contact card?
Information
This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.
If you wish to blacklist a contact, you can access their contact card and click on the "Add to blacklist" icon. You will have the choice between blacklisting their email address or their domain.
After adding the contact to the blacklist, you will be able to see immediately in the "Contact Card Information" tab if the email address or domain has been blacklisted thanks to the mention “alias@domainblacklisted.com is blacklisted”.
Please note that if you are a User, you must be the owner of the contact to be able to add it to the blacklist. However, if you have the Manager role, you can blacklist any contact.
Two other options are also available to feed your prospecting blacklist:
- Feed the blacklist via the Sarbacane Engage settings
- Add a contact to the blacklist from your inbox
Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
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