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Sarbacane Engage: How to receive a notification when my contacts are back in the office after an absence (vacation, others)?
Sarbacane Engage: How to receive a notification when my contacts are back in the office after an absence (vacation, others)?
Information
This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.
Sarbacane Engage offers features to simplify the management of your contacts and enhance your interactions. One such feature is the back-to-office notification, which allows you to be informed when one of your contacts returns to the office after a period of absence.
Receiving the Back-to-Office Notification
Access your account settings via the Settings icon, then select the Profile tab.
In the User sub-tab, ensure that the Back-to-Office Contacts option is enabled (already enabled by default). If not, activate it.
Click Save to record your preferences.
Notification Functionality
Once activated, the back-to-office contacts notification sends an automatic email to your inbox. This notification informs you that one of your contacts has returned to the office after a period of absence.
The notification email is sent 7 days after the contact's return-to-office date. To receive this notification, it's important that Sarbacane Engage's artificial intelligence detects a reply email from the contact indicating a period of absence along with a return date.
By automatically receiving these notifications, you can appropriately react to your contacts' returns to the office, thereby optimizing your professional interactions.
Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
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