Contact management
General contact management
Sarbacane Contacts: differences between a standard and synchronized list
Sarbacane Contacts: differences between a standard and synchronized list
Information
This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.
When you create a contact list on Sarbacane, you must choose between 3 types of lists:
A standard list is a list that is not automatically fed. Only a manual action on your part allows for the addition, modification, or deletion of contacts within your list. However, a standard list can be linked to a form and is therefore likely, in this specific case, to be fed without manual intervention.
A synchronized list is a list that is dynamically fed through an external source:
- a SQL database
- a file deposited on an FTP server made available to you by Sarbacane
- an e-commerce store (PrestaShop, Magento, Shopify...)
- a CRM (Teamleader, Salesforce...)
- a website (WordPress...)
- a Google Sheets
- or any other data synchronized via API
An unsubscribe list : allows you to collect and exclude from your sendings the recipients who have unsubscribed.
Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
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