Sarbacane Contacts: differences between a standard and synchronized list

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This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.

When you create a contact list on Sarbacane, you must choose between 3 types of lists:

A standard list is a list that is not automatically fed. Only a manual action on your part allows for the addition, modification, or deletion of contacts within your list. However, a standard list can be linked to a form and is therefore likely, in this specific case, to be fed without manual intervention.

A synchronized list is a list that is dynamically fed through an external source:

  • a SQL database
  • a file deposited on an FTP server made available to you by Sarbacane
  • an e-commerce store (PrestaShop, Magento, Shopify...)
  • a CRM (Teamleader, Salesforce...)
  • a website (WordPress...)
  • a Google Sheets
  • or any other data synchronized via API

An unsubscribe list : allows you to collect and exclude from your sendings the recipients who have unsubscribed.

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