Licenses, Payment, and Billing
Licenses, Volume, and Offers
How to assign a license to a new user?
How to assign a license to a new user?
Information
This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
Firstly, you need to have invited the user you want to assign a license to on your account. Then, check the availability of licenses in the "Product License Management" section of your account settings. For each product, you will see if the purchased number of licenses has been used or if there are licenses available.
If there is at least one available license for the desired product, click on the "Assign a license" button and then select the user(s) to whom you want to assign the license.
You can also assign licenses to users from the "Manage Users" section. Select the relevant user to open their profile details. Go to the "Licenses" tab and assign the desired license(s) by checking the box on the line of the product(s) in question.
If all licenses have already been assigned, you can purchase an additional license for the module(s) of your choice by clicking on the "Purchase an additional license" button from the "Product License Management" section in your account settings."
Do you need help using Sarbacane?Do you need help using Sarbacane?
Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.
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