Licenses, Payment, and Billing
Licenses, Volume, and Offers
How to cancel my subscription?
How to cancel my subscription?
Information
This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.
Important: By canceling your subscription, you agree to terminate the automatic renewal of your current subscription. At the end of the period for which you subscribed, you will lose access to all Sarbacane services, the platform, and your user data.
Cancel your subscription
To cancel your subscription, follow these steps:
- Go to your Sarbacane account settings.
- Click on "Manage my plan."
- Select the option "Terminate your subscription."
- Follow the provided process.
Cancellation Deadlines:
- For annual subscriptions, please note that you have 7 calendar days to cancel your subscription before its automatic renewal.
- For monthly subscriptions, you have 3 business days to cancel before the automatic renewal date.
Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
Related posts
