What is the level of support and services included by default in all offers?
This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
All our offers include quality support with access to all our resources, including our Help Center, whitepapers, blog, and more.
The Premium offer provides you with priority handling of your calls and requests. As for the Exclusive offer, it gives you a dedicated account manager who will schedule regular meetings with you to optimize your campaigns.
While our Essential offer is already quite comprehensive, the Premium and Exclusive offers offer additional benefits for customers who desire even more personalized and effective support and also unlock advanced features.
Do you need help using Sarbacane?Do you need help using Sarbacane?
Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.
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