What is the level of support and services included by default in all offers?

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This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.

All our offers include quality support with access to all our resources, including our Help Center, whitepapers, blog, and more.

The Premium offer provides you with priority handling of your calls and requests. As for the Exclusive offer, it gives you a dedicated account manager who will schedule regular meetings with you to optimize your campaigns.

While our Essential offer is already quite comprehensive, the Premium and Exclusive offers offer additional benefits for customers who desire even more personalized and effective support and also unlock advanced features.

Need assistance using Sarbacane?

Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).

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