Can I use my email and SMS credits for Campaigns and Sendkit?

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This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.

The email credits cannot be used for both products. Each of the two products has its own separate email credit balance. Therefore, you cannot use the email credits purchased for Campaigns in Sendkit and vice versa.

However, the SMS credit balance is common to both products. So, when you send an SMS with either product, the credits will be deducted from the same SMS credit balance.

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