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Get started with Sarbacane Contacts
Understanding how contact management works before getting started
Understanding how contact management works before getting started
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This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.
In Sarbacane Suite, contact management is essential for successfully carrying out your campaigns and communications. To clarify how contact management works, we will explain how it operates in Sarbacane Contacts, the central application dedicated to this task.
Sarbacane Contacts: The Hub of Your Contact Management
Sarbacane Contacts plays a central role in the Sarbacane Suite ecosystem regarding contact management. Here's how you can use it:
- Creating and managing contact lists for your campaigns managed via Campaigns: You can create and manage your contact lists in Sarbacane Contacts. These lists will then be used for sending email campaigns, SMS marketing, or for executing automated scenarios directly from Sarbacane Contacts.
- Collecting contacts via Sarbacane Forms: If you use Sarbacane Forms to create web forms, the contacts collected through these forms will be automatically integrated into Sarbacane Contacts. This allows you to centralize your contacts for simplified management.
Contact management in other Sarbacane Suite applications
For other applications within Sarbacane Suite that also require contact management, note that this management is carried out directly within each respective application. This applies to the following applications:
- Sarbacane Sendkit
- Sarbacane Engage
- Sarbacane Chat
Contact management is specifically carried out within each of the applications mentioned above. Therefore, it is not necessary to go through Sarbacane Contacts to manage the contacts of these applications.
Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
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