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Updating my account from Sarbacane Sunrise to Sarbacane Suite
Will licenses be automatically assigned to my users when I switch to Sarbacane Suite?
Will licenses be automatically assigned to my users when I switch to Sarbacane Suite?
Information
This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.
When you switch to the Suite, you and all users invited to your account will have free access to all Sarbacane Suite applications until your subscription renewal date.
When your subscription comes up for renewal, you'll be able to choose between renewing your subscription with the full Sarbacane Suite at the corresponding price for all users on your account, or opting for a set of licenses corresponding to the functional scope you use on Sarbacane Sunrise, at the price of your current subscription.
At this point, you'll determine which users need access to which applications, and decide on the number and type of licenses you need.
Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
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