Sarbacane Sunrise (former version) and user invitation: how to validate an invitation to join another Sarbacane account?

information Information

This help center is dedicated to the previous version of our software, Sarbacane Sunrise. Users of the current version, Sarbacane Suite, can find here the help center associated with that version of the software.

Have you received an invitation to join a Sarbacane account? Here's how to validate the invitation and connect to the shared account.

How do I validate the sharing invitation?

When you receive an e-mail inviting you to join a Sarbacane account, simply click on the "I accept the invitation" button in the e-mail.

You will then be redirected to the Sarbacane form to define your password.

You will then be able to log in with your email address and this password and access the shared account without having to create an account.

If you are invited to several Sarbacane accounts, a window will appear allowing you to choose from a drop-down list the account to which you wish to connect. Click on the arrow next to your account name to display the list of available accounts.

Account owners and administrators have the option of deleting users, regardless of their role (administrator or user).

Once a new user has been added, the owner and administrators can modify the user's role and assign rights.

Need assistance using Sarbacane?

Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).

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