Sarbacane Sunrise (former version) and user invitation: how to validate an invitation to join another Sarbacane account?

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This help center is dedicated to the older version of our software: Sarbacane Sunrise. If you are a user of the next version, Sarbacane Suite, you can find here the help center related to this version of the software.

Have you received an invitation to join a Sarbacane account? Here's how to validate the invitation and connect to the shared account.

How do I validate the sharing invitation?

When you receive an e-mail inviting you to join a Sarbacane account, simply click on the "I accept the invitation" button in the e-mail.

You will then be redirected to the Sarbacane form to define your password.

You will then be able to log in with your email address and this password and access the shared account without having to create an account.

If you are invited to several Sarbacane accounts, a window will appear allowing you to choose from a drop-down list the account to which you wish to connect. Click on the arrow next to your account name to display the list of available accounts.

Account owners and administrators have the option of deleting users, regardless of their role (administrator or user).

Once a new user has been added, the owner and administrators can modify the user's role and assign rights.

Do you need help using Sarbacane?Do you need help using Sarbacane?

Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.

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