How to navigate Sarbacane’s homepage

information Information

This help center is dedicated to the older version of our software: Sarbacane Sunrise. If you are a user of the next version, Sarbacane Suite, you can find here the help center related to this version of the software.

When you open Sarbacane, you’ll find yourself on the homepage where you'll find an overview of the main information of the tool. 

Main menu

The menu of Sarbacane Sunrise consists of 6 sections. Discover the main menu.


You can follow the progress of your steps in each menu of the software, and return to one of the previous steps, if you wish.

The Sarbacane logo positioned next to the menu allows you to return directly to the homepage.

Account/Help/Global search

The drop-down menu allows you to:

  • Set up your account
  • Switch accounts, if you have access to shared accounts
  • About, this will take you to the product details and terms of use
  • Disconnect

The drop-down "Help" menu allows you to:

  • Access to Sarbacane's online resources center
  • Send a request for assistance, suggest an improvement of the application, or report a technical issue.
  • Consult the phone number of Sarbacane's customer service.

Global search bar:
In the main menu of the application, you'll find a search bar at the top right corner. It allows you to visualize all resources matching your search (campaigns, lists, templates, forms and landing pages) at a glance.

Credit counter

This area provides a detailed overview of the number of email and SMS credits consumed over a certain period of time.

The main action button

 Create a new email campaign, SMS campaign, automated campaign, form, landing page or template. And build your new list, form or template.
You can also manage your offer from this menu.

The campaigns

View the latest campaigns created in this area.
Click on "View All" to view a complete list of your campaigns.


For each campaign, you have access to information about the object, number of recipients, creation date and associated tags, as well as statistics for the campaigns you have already sent.

News and tips

You can find the latest Sarbacane blog articles at the bottom of the page, for more useful tips, inspiration and good practices.

Do you need help using Sarbacane?Do you need help using Sarbacane?

Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.

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