Sarbacane Sunrise (former version) : navigate your way around Sarbacane’s main menu

information Information

This help center is dedicated to the older version of our software: Sarbacane Sunrise. If you are a user of the next version, Sarbacane Suite, you can find here the help center related to this version of the software.

The main menu on the Sarbacane Sunrise homepage is divided into 6 sections :

  • Contact lists
  • Email Templates
  • Pages and Forms
  • Campaigns
  • Statistics
  • Blacklists

Contact lists

In the "Contacts lists" section, you can manage your contact database. You can create, modify, rename, delete contacts, or synchronize them with your different sources like WordPress or PrestaShop.

You can access the Contact lists area at any time to:

  • Create a new list
  • Manage your lists
  • Edit, rename, or delete existing lists
  • Search for a list
  • Create an email, SMS, or automated campaign
  • Clone an existing list
  • Create a new form

Each list displays the name of the list, the number of contacts it contains, its creation date, and when it was last modified.

Email templates

In Sarbacane Sunrise, you can create reusable and customizable templates for your email campaigns.

You can:

  • Create a new email template
  • Rename an existing template
  • Edit a template
  • Create a campaign from an existing template

By hovering over the template, you'll see the name, its creation date, and when it was last modified.

Pages and forms

In this section, you'll manage your landing pages and forms that you create with Sarbacane Sunrise.

You can:

  • Create a new form or landing page
  • Edit, rename, and delete existing forms and landing pages
  • Duplicate existing forms or landing pages

Campaigns

This menu brings together all the campaigns created on Sarbacane Sunrise. Here you can manage all your email, SMS, and automated campaigns, whether in draft or already sent.

For each campaign, you'll find:

  • The name of the campaign
  • The subject
  • Number of recipients
  • Campaign tags
  • Information about the creation, modification, and sending dates

When you select a campaign, an overview is displayed in the right pane.

At the top right of this overview, you can:

  • Follow the statistics
  • Add new recipients
  • Duplicate the campaign
  • Rename the campaign
  • Delete the campaign

Statistics

This menu gathers all the statistics of your campaigns sent with Sarbacane Sunrise (email, SMS, and automated campaigns).

For each campaign, you'll find:

  • The name of the campaign
  • The subject
  • Number of recipients
  • Campaign tags
  • Information about the creation, modification, and sending dates
  • The number of emails sent (this number can differ from the number of recipients, as bounces and unsubscribes are deleted)
  • Open rate and clicks

Simply click on your campaign to view the detailed statistics, which are displayed in the right pane. You can export statistics, target contacts with a new campaign, or create a new contact list.

Blacklists

In the "Blacklists" section, you can manage your blacklists directly from the main menu, i.e., create, edit, rename, or delete.

You can:

  • Create a new list, specific to a particular contact list or campaign
  • Manage your lists
  • Edit, rename, or delete a list
  • Search for a list
  • Duplicate an existing list

Each blacklist will display the name of the list, the number of contacts it contains, its creation date, and last modification date.

Do you need help using Sarbacane?Do you need help using Sarbacane?

Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.

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