Email campaigns
Manage your email campaigns
Sarbacane Campaigns: prerequisites before sending an email campaign
Sarbacane Campaigns: prerequisites before sending an email campaign
Information
This help center is dedicated to the new version of our software: Sarbacane Suite. If you are a user of the previous version, Sarbacane Sunrise, you can find here the help center related to this version of the software. The update of your account to switch to Sarbacane Suite will be proposed to you shortly by our teams.
To be able to send Email campaigns, it is necessary to have a Sarbacane Campaigns license and Email routing credits.
If you have a Sarbacane Campaigns license but do not have (or no longer have) routing credits, you will still be able to create a campaign but you will not be able to send it.
You can view your balance of routing credits from the settings of your Sarbacane account in the "Usage" section.
If you do not have credits, you can buy them by clicking directly on the "Modify" button if you wish to change the number of credits included in your monthly or annual subscription, or on "Extra Pack" if it is a specific need that does not necessarily have to be renewed at each renewal.
Your credits will be made available once your order is validated. You will then be able to send your email campaigns.
Do you need help using Sarbacane?Do you need help using Sarbacane?
Our team answers all your questions by phone on +1 64 686 725 37 from Monday to Friday, 9am to 12pm and 3pm to 6pm.
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