SMS marketing
Manage your SMS campaigns
Sarbacane Campaigns: how to edit an existing SMS campaign?
Sarbacane Campaigns: how to edit an existing SMS campaign?
Information
This help center is dedicated to the new version of our software, Sarbacane Suite. Users of the previous version, Sarbacane Sunrise, can find here the help center associated with that version of the software.
This section presents the steps to follow to edit an existing SMS campaign. The possibilities for modification differ depending on the status of your SMS campaign.
Find the campaign to edit
Access the homepage of Sarbacane Campaigns or go to the 'My campaigns' section in the application.
You can filter the list of campaigns by tags, by campaign type (email, SMS, or automated), by name, and/or by status to easily find the campaign you want to edit.
Your campaign has not yet been sent
If your campaign has not been sent, you can still edit it by clicking on the "Edit" button on the thumbnail representing your campaign. You will then be able to modify the name, settings (tags and sharing), the content of the campaign, and add/remove/modify recipients.
Your campaign has been scheduled
If your campaign has been scheduled, you can still edit it before its send date by clicking on 'Cancel sending' and then reworking your campaign (name, settings, content, recipients). Once your modifications are made, reschedule it.
Your campaign has already been sent
If your campaign has already been sent, you cannot modify its content, but you can send it to new recipients. The message will then be sent only to the recipients you have added to your list. To do this, click on 'New recipients' in the dropdown menu located at the top right of the thumbnail representing your SMS campaign.
Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
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