To remove a user's access, you can ban them (reversible, their data is retained) or delete them (permanent). The choice depends on the desired level of restriction.
You must be an administrator or account owner to perform either of these actions.
Banning immediately disconnects the user and retains their data, while preventing any new login.
For a single user:
In User Management, expand the menu for the user in question.
Select Ban from account.
Confirm the action.
For multiple users:
Check the corresponding boxes.
Click Ban users at the top of the list, then confirm.
Les utilisateurs bannis apparaissent dans une section dédiée, Utilisateur(s) banni(s). Un bouton Réautoriser permet à tout moment de restaurer leur accès ; l'utilisateur peut alors se reconnecter avec ses identifiants habituels.
Contrairement au bannissement, la suppression retire définitivement l'accès de l'utilisateur au compte.
Dans Gestion des utilisateurs, ouvrez le menu contextuel (icône trois points) sur la carte de l'utilisateur concerné.
Choisissez l'option de suppression.
Confirmez votre choix.
Une fois supprimé, l'utilisateur perd tout accès aux applications et aux données du compte. Les ressources qu'il avait créées restent en revanche conservées sur le compte.
Important : le propriétaire du compte ne peut pas être supprimé par cette méthode.
Best practice: if you are uncertain about whether an action is reversible, prioritize banning, which allows for the possibility of reverting. Deletion, on the other hand, is permanent.
You have removed a user's access to the account, either temporarily through banning or permanently through deletion, depending on the desired level of restriction.
I can no longer find a banned user in the main list: they now appear in the dedicated Banned user(s) section.
I want to restore access to a banned user: use the Reauthorize button from this section.
I cannot delete the account owner: this is normal; the account owner cannot be deleted using this method.
I accidentally deleted a user: deletion is permanent; you will need to send them an invitation again. The resources they had created remain preserved on the account.
