Sarbacane Sunrise (former version) and user invitation: how to connect to a shared Sarbacane account as a guest user?

This help center is dedicated to the previous version of our software, Sarbacane Sunrise. Users of the current version, Sarbacane Suite, can find here the help center associated with that version of the software.
If you have received and validated an invitation to join another Sarbacane account, you have two options for accessing this shared account:
- Connect to the shared account at login time
- Connect to the shared account from your user account
Connect to the shared account at login time
If you are a guest on a single Sarbcanae account, simply enter your login and password to access the shared account.
If you have access to more than one Sarbacane account, Sarbacane will systematically ask you to choose the account to which you wish to connect when you log in, once you have entered your access codes.
Click on the arrow next to your account name to display the list of available accounts.
Select the account of your choice from the drop-down list, then click on "validate". You will be redirected to the selected account.
Connect to the shared account from your user account
If you're logged into your own Sarbacane account (freemium or other account with a subscription), you can switch to the shared account from the menu at the top left of the application. Click on the little arrow to the right of your account name, then click on "Switch account".
The list of available accounts (your user account and all other shared accounts for which you have received and validated an invitation) appears. All you have to do is select the account of your choice from the list.
Once you've selected an account, you'll be redirected to it, and will be able to view the resources that have been shared with you on that account.

Need assistance using Sarbacane?
Our team answers all your questions by phone at +1 64 686 725 37, Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m. (CET, Central European Time).
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