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What do you need to send an SMS campaign in Sarbacane?

License, credits, numbers, consent, message: check the five requirements before sending your SMS campaign.

To send an SMS campaign with Sarbacane Campaigns, you need five things: a license, enough SMS credits, mobile phone numbers, your recipients’ consent to SMS marketing, and a message with no blocking characters.

Prerequisites

  • A Sarbacane Campaigns license.

  • Sufficient SMS credits. Without credits, you can create a campaign but not send it. An SMS costs 1 to 3 credits per recipient, depending on its length.

    → How can you check your credit balance in Sarbacane?

    → How many credits does an SMS use in Sarbacane?

    → How can you buy additional email or SMS credits in Sarbacane?

  • Mobile phone numbers. Landline numbers cannot receive SMS messages. To write to recipients abroad, each number must include its country code (+33, +34, +32…).

    → How can you import contacts into a Sarbacane SMS campaign?

  • Your recipients' consent, for a marketing SMS. They must have explicitly agreed to receive this type of message.

    → What rules must you follow when sending marketing SMS messages?

  • A message without blocking characters. Emojis, certain accented characters (ê, ï, œ) and curly apostrophes prevent sending until they are replaced.

    → Why does Sarbacane block certain characters in my SMS?

Related articles

  • How do I create an SMS campaign in Sarbacane?

  • Why hasn't my SMS arrived?

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